πͺ About the Role
The Trust & Safety team is core to keeping our community safe. As the head of the organization you will:
- Build an industry-leading Trust & Safety organization.
- Oversee our current Trust & Safety team of 7 full-time employees and 75 part-time moderators.
- Leverage artificial intelligence to improve our moderation efforts.
- Address and resolve escalated issues in a timely and effective manner, while focusing on user experience and satisfaction.
- Provide regular updates to the co-founders on Trust & Safety performance, trends, and initiatives.
- Assess potential risks, vulnerabilities, and trends, and devise strategies to mitigate them.
- Stay current on industry best practices, regulations, and emerging technologies to inform and enhance our Trust & Safety approach.
- Report directly to the co-founder and CEO
π What Weβre Looking For
- A positive attitude and willingness to take on new challenges and responsibilities.
- Desire to learn and scale as the company grows.
- A passion for keeping our community safe.
- Past role in product management or executive leadership.
Base from $150,000 - $200,000 plus meaningful equity. Compensation commensurate with experience.
Interested? Click here to apply.